By visiting or making a purchase from the online page at https://sparkink.vericablasko.com, I accept the General Business Terms stated herein below. Please read them carefully and familiarize yourself with the rules we apply. Sparkink doo reserves the right to make any amendments to these General Business Terms at any time without giving any prior notice.
The seller is Sparkink doo Beograd, 12 Knez Danila Street, Registration No.: 21532568, Tax ID: 111744686, business activity code: 4645, e-mail: sparkink.bg@gmail.com.
User is any person that accesses https://sparkink.vericablasko.com and its content. Consumer is any person that purchases an online course.
Electronic Communication
By visiting our internet page and/or by sending an email, you consent to the electronic communication as the mode of communication, and that all notices and documentation related to the purchase agreement are sent to you electronically, to the email address you have provided.
Protection of Privacy Statement
Sparkink doo shall protect the privacy of its users/consumers. We collect only the necessary, basic personal data of the users/consumers and the data necessary for our business operation, for keeping the users informed, based on the good business practices, and for providing quality services. The data is processed for the purpose of entering into and performing the agreement, as well as for complying with all statutory duties. All personal data of users/consumers (data revealing your identity) are kept confidential and can be accessed only by our employees on a need to know basis. All employees of Sparkink doo shall comply with rules related to privacy and personal data protection, and that your personal data cannot be assigned to any unauthorized person. In addition to the employees, your data shall be assigned to third parties that render services in the name of Sparkink doo, like courier services and/or IT providers dealing with maintenance of website/mobile application. The collected personal data shall be kept for as long as needed for processing; however, data can be kept even longer provided there is your consent, statutory requirement or legitimate interest. For any additional information regarding the processing and treatment with your person data, please refer to our Privacy Policy published on the web page.
At the time of the purchase, Sparkink processes the following types of personal data: first name, last name, address (city, street name and number, floor number), telephone number, email address, information regarding payment transactions, and other information.
Intellectual Property
The content displayed in the online store such as texts, pages, design elements (buttons, icons, etc.), photos, logos, audio recordings and software, are the property of Sparkink doo or its business partners and cannot be used without prior consent thereof. If you believe that the content found in the internet page at https://sparkink.vericablasko.com/ is your property and that it is being misused, please contact us for the purposes of establishing the title to the intellectual property.
Registered Account
If you have been registered as a purchaser using the online page, you are responsible for the maintenance and confidentiality of your account, and your passwords. By using the online web page at https://sparkink.vericablasko.com, you are responsible for all activities that occur under your account and under your password.
On behalf of Sparkink doo, we undertake to protect the privacy of all our customers. We collect only necessary, basic data on customers and data necessary for business operations and informing customers in accordance with good business practices and in order to provide a high-quality service. We provide our customers the option to decide whether or not they want to be removed from mailing lists used for marketing campaigns. All customer data is strictly stored and is available only to employees who require this data for the performance their work. All employees of Sparkink doo are responsible for adherence to the principles of privacy protection.
Description of Courses
Sparkink doo shall use reasonable endeavors to describe all services/courses at the webpage as accurately as possible. Also, Sparkink doo does not warrant that all stated information related to the courses is 100% accurate, complete, reliable or error-free. Errors and incompleteness could be the result of technical and some other problems that Sparkink doo, in collaboration with its partners, will endeavor to remedy within the shortest time possible.
Course pricing
All prices of the courses quoted on the website include VAT. The prices are expressed in EUR.
All payments will be made in the local currency of the Republic of Serbia – Serbian Dinar (RSD). The informative presentation of prices in other currencies will rely on the middle exchange rate of the National Bank of Serbia. The amount charged to your payment card or account will be expressed in your local currency through conversion into the same currency at the exchange rate used by card organizations, which cannot be known to us at the time of the transaction. As a result of this conversion, there is a possibility of a slight deviation from the original price listed on our site. Thank you for understanding.
Sparkink doo shall accept any price in force at the time of receiving an order form, irrespective of any changes to the online course price occurring after the receipt of the order form. By accepting the order form, the purchase agreement with the user/consumer shall be deemed concluded.
Time of Online Course Availability
The course shall be made available to you on the 90th day following the payment date.
Hours
Internet web page at https://sparkink.vericablasko.com is open 24/7. It is possible for the web page not to be available in the event of any technical difficulties and during regular site maintenance.
Changing (Updating) Website Data
Sparkink doo reserves the right to change at any time, and without any prior notice, any and all data shown at any of the website pages.
Terms of Purchase of an Online Course
https://sparkink.vericablasko.com is an online web page that operates in accordance with the Law on Electronic Commerce and all other applicable laws and regulations of the Republic of Serbia. Detailed conditions of any purchase are listed herein below. Please familiarize yourself with the same before making any purchase.
Ordering
For ordering any of the products offered by the internet page at https://sparkink.vericablasko.com/, it is necessary for the following steps to be taken:
a) Select the course you want to access
b) Enter data
c) Make payment
a) Select the course you want to access
The content of the course is clearly described in the accompanying text and it defines all the essential elements of the course. By selecting the desired one, you get the opportunity to access the course after complying with the following mandatory steps.
b) Enter data
It is necessary to give all the mandatory data. Only then will you be able to access the desired course.
c) Payment method
Payment shall only be made by payment cards acceptable to Banka Intesa ad Beograd. After confirming the course you want to access, you will be redirected to the website of Banka Intesa ad Beograd. You need to enter the payment card information on the bank’s website, and make the payment. If the transaction is successful, you will be notified that the payment was made successfully. If the payment is not successfully made, you will be returned to our website with information about the failed payment, where you can reuse the same payment method or choose another type of payment card.
When entering payment card data, confidential information is transmitted via a public network in a protected (encrypted) form using SSL protocols and PKI systems, as currently the most modern cryptographic technology. The complete billing process is performed on the Institution’s websites. At no time is payment card data available to our system
Replacement
No replacement of the purchased online course is possible.
Refund
Once the payment is made, the user/ consumer cannot cancel the purchase of the online course.
In the event of returning goods and refunds to the customer who previously made the payment via a payment card, partially or in full, and regardless of the reason for the return, Sparkink doo shall make the refund exclusively via DINACARD, VISA, EC/MC, and Maestro payment methods.
For complaints, you can contact us via email sparkink.bg@gmail.com.
If you have any questions regarding the General Conditions, you can contact us by sending an email to sparkink.bg@gmail.com.
